Information You Provide
TENSHI may collect and store information that you submit voluntarily to us. For example, when you register on Site, subscribe to newsletters or services, submit a request for proposal (RFP) via forms, fill out a contact form, or send us an email, you are voluntarily submitting information to TENSHI. Personal information that we collect and maintain may include your name, email address, mailing address, telephone numbers, business name, and business address. We use the information you provide to maintain a relationship with you, which may include our responding to your questions and comments or communicating with you on topics that we think may be of interest to you through periodic emails or follow up correspondence via live chat, email or phone.
Automated Data Collection
We are committed to making your online experience with our Site informative and relevant. To achieve this, we collect certain information by automated means when you visit this Site, such as your IP address, the type of internet browser you are using, operating system, referring URLs, information on actions taken on the Site, how many users visited our Site and dates and times of Site visits. By collecting this information, we learn how to best tailor this Site to our visitors. We collect this information by various means, as explained below.
To disable cookies, find the cookies settings or properties in your browser settings. See your browser’s Help menu to learn how to modify your settings. If you disable cookies, some site features may be disabled which affect user experience. As a result, your site experience may be less efficient and some of our services may not function properly.
Keeping Information Secure
TENSHI has security measures in place to protect your confidential information, and we are committed to keeping all information secure.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may send customers information about our company and get in touch with you when necessary, typically via email. Though disclosing information is not commonplace, in select cases, we will seek prior approval before disclosing any personally identifying information. TENSHI will not otherwise disclose our customers’ personal info unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of TENSHI, our customers, partners, or others.
Occasionally, at our discretion, we may include or offer third-party products or services on our website for convenience and reference. Linked sites may have their own privacy policies and security practices posted, which should be reviewed prior to usage. We are not responsible for the content of the linked websites, any use of these sites, activities of these sites, or the privacy practices of these sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13. When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to compliance with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify the users via email within 7 business days.
- We will notify the users via in-site notification within 7 business days.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, email us with your request.
Access, Updates and Your Choices
7733 Forsyth Blvd, Ste. 1100
Clayton, MO 63105